Safeco insurance began in 1923 with Hawthorne K. Dent founding The General Insurance Company of America Corporation. Thirty years later, the company began using computer automation to compete with other insurance firms and was renamed Selective Auto and Fire Insurance Company of America, or Safeco. In 1997, Safeco doubled in size by acquiring American States Financial Corporation, and the next year, the company lent its name to the Seattle Mariners baseball stadium. The company went through difficult financial times after that, but rebounded in 2001. In 2004, the company sold some of its assets, focusing on property, casualty, and auto insurance. In 2008, Safeco Insurance merged with Liberty Mutual Group. The company offers a full range of auto insurance products, including a specialized Teensurance program for teenaged drivers.

Safeco Contact Information

Safeco’s website address is http://www.safeco.com/about-us/contact-us. Through the website, it is possible to pose a variety of questions to a customer service agent, including queries concerning billing, claims, and policies. The website can also be used to locate a Safeco agent for a quote. The toll free number for Safeco is 1-800-332-322.

Safeco Reviews

According to survey data posted on FreeAdvice, 16% of polled Safeco customers are very satisfied with their auto insurance, 6% very satisfied, 8% satisfied, 9% unsatisfied, and 61% very unsatisfied. On Epinions, proponents of Safeco report that its claims are paid very quickly and the price for coverage is very affordable. The majority of complaints about Safeco stem from their customer service department who is described as less than helpful and unprofessional.