Horace Mann Insurance Information and Reviews

Company Info and History

In 1945, two school teachers in Springfield, Illinois created a mutual insurance company to provide auto insurance for the members of the Illinois Education Association. As a testament to its devotion to educators, the company was renamed in honor of Horace Mann who was an American education reformer during the nineteenth-century. In 1949, the company began to sell life insurance in addition to its auto offerings, and in 1961, it began selling annuities. Horace Mann Company was purchased and sold a number of times during the 1970s and 80s, and in 1991, the company became publicly traded. Horace Mann is the largest multi-line insurer of educators in America and holds over $4 billion in assets. Auto insurance is available through Horace Mann for teachers and their immediate families. The company offers liability, uninsured and underinsured motorist, collision, comprehensive, and medical payment coverage.

Company Contact Info

The telephone number for Horace Mann’s claims, billing and customer service departments is 1-800-999-1030. Questions can also be posed by visiting the company’s website at https://www.horacemann.com/contact.aspx. While Horace Mann does not offer online quotes, the website can assist with locating an agent to obtain a quote. The mailing address for Horace Mann Auto Insurance Payments is P.O. Box 19463, Springfield, IL 62794-9463.

Customer Reviews

According to a survey of FreeAdvice users, 23% of Horace Mann Auto Insurance customers are extremely satisfied, 6% very satisfied, 6% somewhat satisfied, 14% unsatisfied, and 51% very unsatisfied. Some Horace Mann customers comment that the company handles claims in a timely manner and feel that there is a genuine care about assisting educators throughout the organization. Other customers complain that Horace Mann’s rates can be dramatically raised at renewal time for little or no reason and that the agents are not always knowledgeable of required disclosures and regulations.